In today’s healthcare environment, where AI and digital connectivity tie together providers, patients, and payors, cyberattacks have escalated from a background concern to a top strategic threat for every hospital.
While prevention is critical, it is no longer sufficient. Hospitals must also plan for resilience, specifically, how to sustain care delivery and revenue cycle operations if their electronic medical record (EMR) is down for days, weeks, or longer. Relying on paper documentation may work in the short term, but for modern healthcare organizations it is disruptive, unsustainable, and dangerous to patient safety.
What Is TECdoc CyberRescue™ & How It Protects Hospitals
TECdoc CyberRescue™, powered by Certive, is an interim EMR and revenue cycle management solution built for healthcare organizations facing prolonged outages caused by ransomware or other disasters.
It’s designed to mitigate the four biggest risks of downtime:
- Significant gaps in patient care
- Loss of revenue and interruptions to cash flow
- Lapses in compliance and regulatory exposure
- Reputational damage
Why Hospitals Must Act Now Against Cybersecurity Threats
The threat is real and growing. In 2024 alone, nearly 400 U.S. hospitals were hit by ransomware attacks. Average downtime exceeded 21 days, costing millions in lost revenue, triggering regulatory penalties, and—most importantly—compromising patient care.
According to TECHealth Chief Operations Officer Eric Wilke, MD, the rise of AI is only amplifying this risk.
“With AI, these attacks will become far more sophisticated. Hospitals need a modern contingency plan—and that’s why we created TECdoc CyberRescue.”
Fast Deployment & Reliable Continuity With TECdoc CyberRescue
TECdoc CyberRescue is a pre-positioned, cloud-based platform that can be activated within minutes.
- Pre-configured: Documentation templates for units, order sets, and hospital formulary are prepared in advance.
- Accessible anywhere: Staff can log in from any browser or mobile device with an internet connection.
- Minimal training required: Teams can be operational in less than 30 minutes.
- Onsite support available: A TECdoc response team can rapidly deploy to help hospitals transition during a crisis.
“Within minutes, an entire hospital can migrate to our system and continue documenting and moving patients through care safely,” explains Dr. Wilke.
How TECdoc CyberRescue Ensures EMR & Revenue Cycle Continuity
- TECdoc EMR
A lightweight, browser-based EMR designed for resilience:
- Patient registration, charting, scanning, and documentation
- Preloaded templates for continuity of care and regulatory reporting
- Quick staff adoption—training in under 30 minutes
- Certive RCM Bridge
An interim billing platform to keep revenue flowing:
- Rapid claim generation outside of compromised systems
- Real-time dashboards for financial visibility
- Clearinghouse submission and denial mitigation
Once core systems are restored, all EMR and billing data can be imported back seamlessly into the hospital’s primary platforms, with reconciled logs and reports for full continuity.
Cybersecurity Preparedness Provides Peace of Mind for Hospitals
Hospitals already have redundancy for power outages. Shouldn’t they have the same for their EMR and revenue cycle—the very backbone of patient care and financial viability?
TECdoc CyberRescue Provides That Safety Net
📩 To learn more about how TECdoc CyberRescue can safeguard your hospital in the event of a cyber crisis, please contact us at 877-336-6898
